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How do I know when my refund has been processed?Updated a year ago

When your return has been processed, you will automatically receive a credit note from us per email.

Once we've initiated your refund, these kinds of transactions take a couple of business days to process. It not only has to be processed by us, but also by a ‘payment service provider’ and of course by your own bank. You will always receive your refund through the same payment method you have used to place the original order.

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