In general, our orders are processed and dispatched nicely on time. However, sometimes there are situations beyond our control that can affect the processing or shipping time of our orders, like severe weather conditions or exceptional issues at a postal company.
Below you will find the most recent status update whether there is an issue at hand or not.
Most recent update; Wednesday, December 12th, 2018
Backlog in shipments due to strike actions Canada Post
Canada Post is still struggling with a backlog caused by the rotating strikes and the high volume of shipments due to the Black Friday weekend. At this point, we can only wait until the tracking information updates further and parcels are actually delivered.
If you are about to place an order, you could consider selecting Purolator ground as the shipping method to avoid the delays Canada Post is dealing with. Our apologies for any inconvenience caused and thank you in advance for your continued patience.
We will do everything we can to monitor this closely. Additionally, more information can also be found on the website of Canada Post.